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Policy

Terms of Use

Last updated October 1, 2026

These terms cover your use of Snug, a macOS application made by High5 Labs LLC ("we," "us"). By downloading or using Snug, you agree to them.

Your license

When you buy Snug, we grant you a personal, non-exclusive license to use the version you purchased on every Mac signed in to your Apple ID. Your license includes 2 years of free updates from the date of purchase. After those two years, Snug keeps working on the last version released within them. A license key is issued per purchase; please do not publish it or resell it.

Free trial

Snug offers a 14-day free trial so you can decide before you pay. When the trial ends, Snug puts your menu bar back into view and keeps working as a way to reveal what it hid. It does not hold your items behind a paywall and it does not leave anything stranded off-screen.

Refunds

If Snug is not right for you, we offer a 14-day money-back guarantee on your purchase. Refunds are processed by our reseller, Paddle, the merchant of record for your order. Email support@snug.menu and we will help. The full policy is at Refund Policy.

Acceptable use

Please do not reverse-engineer, redistribute, or attempt to circumvent Snug's licensing, and do not use Snug to violate anyone's rights or the law. We may suspend a license used in these ways.

What Snug does and does not do

Snug arranges menu bar items using macOS's Accessibility APIs. Apple can change how the menu bar works between macOS releases, so some behaviors may need an update to keep working. We aim to keep Snug compatible, and we cannot guarantee that every feature behaves identically on every future version of macOS.

No warranty

Snug is provided "as is," without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. You use it at your own risk. Snug is built to degrade to showing everything rather than leaving items hidden or off-screen, and it writes a backup of your positions before each change it makes.

Limitation of liability

To the fullest extent permitted by law, High5 Labs LLC is not liable for any indirect, incidental, or consequential damages arising from your use of Snug. Our total liability for any claim is limited to the amount you paid for your license.

Changes

We may update these terms; the date above reflects the latest version. Continued use of Snug after a change means you accept the new terms.

Governing law

These terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-law rules.

Contact

Questions? Email support@snug.menu.